Privacy Policy

TIR-COM GROUP EOOD is a company registered in the Commercial Register of the Registry Agency with UIC 205658118, with registered office and address of management: Sofia 1799, zh.k. Mladost-2, bl. 236, entrance 1, tel: +359 882 383 545, e-mail: tr-com.group@mail.bg.

Information for contacts with TIAR-COM GROUP regarding the protection of personal data of our clients

TIAR-COM GROUP EOOD

Sofia 1799, residential complex Mladost-2, bl. 236, ent.1

e-mail: tr-com.group@mail.bg

Our attitude to your personal data

TIAR-COM GROUP attaches great importance to the protection of personal data and undertakes to comply with legal provisions on data protection. The purpose of this policy is to keep you informed of what personal data we may collect about you, for what purpose, time limit and what your rights are.

The security of the data you entrust to us is very important to us. That is why we protect your data by applying all appropriate technical and organizational means at our disposal to prevent unauthorized access, unauthorized or malicious use, loss or premature deletion of information.

This "Privacy Policy" aims to explain to you how and why we process your personal data.

What information we collect

We may collect personal information about you when you use our Site or select our services. In most cases, you provide us with this information yourself by choosing and agreeing to send us information about yourself, and in other cases we require your personal information in order to comply with a legal obligation, to enter into a contract or to protect our legitimate interest. Without this data, we would not be able to provide the relevant services. If you do not provide us with credentials, we will not be able to enter into a product or service agreement with you. Depending on the services you use, we may collect and process the following information about you:

Standard personal data such as: names, delivery address, telephone and e-mail address.

Other data related to pre-contractual or contractual relationships, including:

other feedback in the form of electronic correspondence that we receive from you;
social network profile data, contact data,
other personal data provided by you or by a third party when concluding or during the validity of a contract with TIAR-COM GROUP and in particular: the full name, telephone and address.
The purpose of processing your data.

We process the personal data we collect in order to:

Regarding the services on the Site: to contact us and make a request for the services we provide.

All personal data that you voluntarily provide to us will be used to provide courier services.

Who we share your information with:

TIAR-COM GROUP uses third parties to support certain contractual activities or in the performance of legal obligations. We do not provide your personal data to third parties until we are sure that all technical and organizational measures have been taken to protect this data, and we strive to exercise strict control to achieve this goal.

Some of the recipients of personal data may be:

contractors of activities and services, subcontractors, external consultants and specialists, collection companies and law firms, security companies, persons who on assignment maintain equipment, software and hardware used by TIAR-COM GROUP, hosting companies, sales agents, etc.
The provision of personal data in some cases is mandatory in order to comply with our legal requirements, such as:

Ministry of Transport, Ministry of Labor and Social Policy, Ministry of Interior, NRA, NSSI, NHIF, Municipalities, Customs Agency, courts, prosecutor's office, various regulatory bodies and authorities, institutions and others to whom we are obliged to provide personal data on the force of current legislation;
Use of cookies on the Site

TIAR-COM GROUP does not collect or process personal data through the functional cookies used by the Company.

Processing of anonymized data

We process your data for static purposes, ie for analyzes in which the results are only summary and therefore the data is anonymous. It is impossible to identify a specific person from this information.

Why and how we use automated algorithms

We do not use automated decision making tools.

Security

TIAR-COM GROUP takes measures to protect your personal data from accidental loss and unauthorized access, use, alteration or disclosure. There are policies and procedures in place to protect information from loss, misuse and improper disclosure. In addition, we take additional information security measures, including access control, strict physical protection and reliable practices for collecting, storing and processing information.

On the other hand, we apply technical measures such as encryption, pseudonymization and anonymization of collected personal data.